This was just a smart choice for a brief visit in Merida with outstanding value. The maintenance staff were really friendly and eager to help fix our shower issues. Make sure to ask for extra towels at check-in to avoid any delays later on.

The hotel's location is fantastic for exploring downtown, but the shower struggled with pressure and took ages for hot water to kick in. The room had a charming vibe, and the staff was polite and eager to help. Just be aware of some maintenance needs.

Great location close to the center made it easy to explore. Breakfast options were quite limited, though. Staff very friendly, which improved our stay.

I loved the huge room we had! It was super spacious, which made our stay so comfy. The only downside was the limited breakfast options. Overall, a great experience! 🌟

I enjoyed my stay in a lovely double room. The location is perfect, with key attractions just steps away. Service was friendly and attentive, making me feel welcomed. The pool area had a nice atmosphere, ideal for relaxation. Definitely worth the visit! 🌞

Excellent location near great restaurants and downtown activities. The staff was friendly and helpful, and the rooms were spacious, equipped with two double beds. The pool provided a pleasant spot to relax. However, the Wi-Fi was unreliable during my stay, and there were few dining options nearby. Despite these drawbacks, the complimentary water and the fresh French patisseries were a nice touch.

Great location near Zócalo. parking is pricey and hard to find.

Request a quiet room on the mezzanine if you're sensitive to noise or have difficulty with stairs.

i had a fantastic stay at this hotel. the location was perfect, only a short walk to the city center and restaurants, making it convenient to explore. the kids played safely around the hotel, and the friendly staff exceeded my expectations with their great service.

breakfast options were quite limited.

Exceptional Customer Service

They quickly found us a room, despite the busy tourist season. The location is perfect for exploring the city, and we appreciated the complimentary water bottles each day. However, we found the breakfast options to be somewhat limited.

I had a fantastic stay at Holiday Inn Express in Merida. The location is perfect for exploring key attractions, and the friendly staff made me feel welcomed. My room was spacious, and the pool area created a relaxing atmosphere. Some breakfast options were limited, but overall, it was great!

The Standard Double Room was cozy and clean, but the Wi-Fi was spotty. The bathroom was nice, though showing some age, and the bedding was super comfy. It felt like a solid choice for a good night's sleep!

Comfortable Stay with Room for Improvement

Had a decent stay for three nights in the Economy Double Room. The staff was friendly, but the room upgrade felt forced, and I faced accessibility issues with metal stairs. The location is unbeatable—just a short walk to the beautiful Plaza Grande. Tip, check for room accessibility before confirming your stay.